What holds inclusion back most isn’t unwillingness: it’s the certainty that you’re free of prejudice yourself.
You can face bias in the morning and show the same bias in the afternoon without noticing. A biased view makes its beliefs come true: giving trust helps people grow, withdrawing it makes them fail. This module gives you simple tools to spot these reflexes on your team and stop them in the moment, without drama.
What you’ll take away
- the word your team agrees on to flag a bias in the moment, without blame
- the right way to respond when someone flags your own bias, with two options
- the habit of flipping the situation to check a choice before you act
Who it’s for
Anyone who wants inclusion to progress on their team, and managers who want to make it a shared practice.
Learning objectives
- Distinguish a stereotype, a preconceived idea, from bias, the automatic tendency to let it color what you do.
- Understand what bias really costs, from the Pygmalion and Golem effects to Kim Scott’s invisible tax.
- Set up the three bias disrupters: a shared vocabulary, a shared norm for responses, and a shared commitment.
- Apply “flip it to test it” before acting, and flag bias whether you witness it or are affected by it.
How does this module work?
The steps of the Adaptive module.
- Self-assessmentOn nine dimensions, to gauge current habits and guide the practice.
- Expert videoA ~10 min video with three pauses for reflection.
- Practice scenariosThe first two scenarios chosen from the self-assessment, then sixteen more, optional. Every answer gets feedback: what it leads to, and one way to improve.
- Dated commitmentOne action to try, written by the learner or chosen from the suggestions.
- Memo to downloadKey takeaways, questions, commitment, personal notes, and checklists.
Duration: ~20 min. Excluding bonus practice scenarios and optional in-depth content.



