A colleague suggests the opposite of what you had in mind; what happens next depends on a split second—yours.
Tearing down an idea that bothers you, listening mostly to those who think like you, defending yourself before you’re questioned: three reflexes that hold back the best teams. Spotting them in yourself is already progress; replacing them is a learnable skill. This module trains you to do it, even with your AI assistant, which prefers to agree with you unless you ask it to disagree.
~20 min at your own paceKey skill: Constructive CommunicationAvailable in FR + ENNo prerequisites
What you’ll take away
- the difference that counts: justifying talks about you, explaining talks to others
- a way to build on an obstacle: an unhappy customer, missing resources
- the sentence that gets you out of a crisis: “Tell me how you see things, I want to understand”
Who it’s for
Anyone who wants their first reactions—to an unexpected idea, something unplanned, or an AI answer—to move the team forward.
Learning objectives
- Identify the three barriers that undermine cooperation: criticism, confirmation, and justification.
- Use four levers of a constructive attitude: rephrasing the “ifs,” proposing, looking to the future, and building on the obstacle.
- Understand why cooperation becomes the key skill when AI takes over the technical work.
- Turn AI into a critical mirror, not a tool that simply agrees, by asking it to challenge your blind spots.
How does this module work?
The steps of the Adaptive module.
- Self-assessmentOn nine dimensions, to gauge current habits and guide the practice.
- Expert videoA ~10 min video with three pauses for reflection.
- Practice scenariosThe first two scenarios chosen from the self-assessment, then sixteen more, optional. Every answer gets feedback: what it leads to, and one way to improve.
- Dated commitmentOne action to try, written by the learner or chosen from the suggestions.
- Memo to downloadKey takeaways, questions, commitment, personal notes, and checklists.
Duration: ~20 min. Excluding bonus practice scenarios and optional in-depth content.
