Your colleague isn’t a flag: they’re always more complex than the country they grew up in.
The codes that govern a meeting, feedback, or a deadline vary from one culture to another, and everyone believes their own are universal. This module teaches you to spot these gaps without labeling anyone: ask rather than guess, say the unwritten rules out loud, and agree as a team on shared practices, where silence is no longer read as disagreement.
~20 min at your own paceKey skill: Intercultural CommunicationAvailable in FR + ENNo prerequisites
What you’ll take away
- a tour of the dimensions where cultures differ most, from hierarchy to deadlines
- the question to ask one-on-one: “How do you prefer to share your views?”
- your cultural intelligence, built like language skills: through practice and observation
Who it’s for
Anyone who works with colleagues from other cultures and wants to turn this diversity into a team strength.
Learning objectives
- Distinguish visible cultural differences, easy to plan for, from the invisible codes behind the real misunderstandings.
- Read gaps in codes (hierarchy, feedback, time, and communication) using Erin Meyer’s scales.
- Replace assumptions with curiosity: ask, rephrase, and put the unspoken into words, without reducing anyone to a cultural map.
- Equip the team: a shared user manual, a culture buddy for newcomers, AI pointers before an exchange, and a common mission and values.
How does this module work?
The steps of the Adaptive module.
- Self-assessmentOn nine dimensions, to gauge current habits and guide the practice.
- Expert videoA ~10 min video with three pauses for reflection.
- Practice scenariosThe first two scenarios chosen from the self-assessment, then sixteen more, optional. Every answer gets feedback: what it leads to, and one way to improve.
- Dated commitmentOne action to try, written by the learner or chosen from the suggestions.
- Memo to downloadKey takeaways, questions, commitment, personal notes, and checklists.
Duration: ~20 min. Excluding bonus practice scenarios and optional in-depth content.
