Saying no isn't a whim: it protects your work, your health — and the team's too.
Learn to set boundaries and say no while standing behind your personal and professional choices. Discover 6 foolproof ways to turn down a request respectfully.
25 min at your own paceAvailable in FR + ENNo prerequisites
You will walk away with
- the 6 ways to say no respectfully
- a close look at what pushes you to say yes when you mean no
- the 4 key questions to weigh up a request for help before you accept
Target audience
Anyone looking to improve their quality of life and relationships
Learning objectives
- Set boundaries and say no in a factual, clear and composed way
- Stop saying “yes” to a request when you mean “no”
- Clarify your priorities and responsibilities and share them with others to avoid justifying yourself and sparking conflict
- Use our 6 different techniques to say no respectfully
Module outline
- Storytelling“Naomi's Boundaries”2'18How Naomi, despite being able to say 'no,' struggles to set clear boundaries in her professional life
- Articles
- Successes with “NO”: a reflective exercise
- Not daring to say NO: a reflective exercise
- A “soft” way to say NO: the 5 steps
- Expert video“Setting Boundaries and Saying No”8'16The obstacles to saying “no,” strategies for saying no, and how to say no to inappropriate behaviour
- AnchoringA quiz and True/False questions to dig deeper into the topic and anchor what you've learned
- Memo cardA downloadable coaching memo card: the key points from the expert video
- CommitmentConcrete examples to help you define your own commitment
- BonusA selection of videos to go further (TED, YouTube)
