“Not that serious” behaviors that end up hurting when repeated: naming them is the first step to stopping them.
You’re told “it was just a joke,” and the discomfort stays. A colleague routinely cut off in meetings, an assignment given without the means to succeed, someone who has gone quiet: toxic behavior takes hold where no one says stop. This module gives you reliable guidance to spot it early and drive it back.
~20 min at your own paceKey skill: Preventing Toxic BehaviorAvailable in FR + ENNo prerequisites
What you’ll take away
- the map of the four types of toxic behavior, from the most visible to the quietest
- the phrases and decisions that draw a clear line, such as “Not on our team”
- the manager’s six steps to handle a complaint, ending with victim protection
Who it’s for
Victims, witnesses, or managers facing toxic behavior who want to know how to name it and respond to it.
Learning objectives
- Recognize the four types of toxic behavior, from undermining working conditions to violence, in their subtle or digital forms.
- Address each type with the right response: clarify roles, ensure everyone can speak, set limits, and take disciplinary action.
- Respond in six steps to a team member’s harassment complaint, without taking sides too soon or acting alone.
- Name, reject, and report toxic behavior, whether as a victim or a witness, including when it comes from someone in authority.
How does this module work?
The steps of the Adaptive module.
- Self-assessmentOn nine dimensions, to gauge current habits and guide the practice.
- Expert videoA ~10 min video with three pauses for reflection.
- Practice scenariosThe first two scenarios chosen from the self-assessment, then sixteen more, optional. Every answer gets feedback: what it leads to, and one way to improve.
- Dated commitmentOne action to try, written by the learner or chosen from the suggestions.
- Memo to downloadKey takeaways, questions, commitment, personal notes, and checklists.
Duration: ~20 min. Excluding bonus practice scenarios and optional in-depth content.
