Communicating and cooperating better day to day
Audience: Team members and managers, in established teams or project teams.
Improve the quality of conversations and cooperation in everyday work situations. This learning path helps everyone spot their communication traps, listen, and say things clearly, then turn these practices into useful feedback, mutual support, and shared commitments.
Download the learning path overview (PDF)Key facts
- Modules
- 6 modules in a recommended order
- Duration
- ~2 h as Adaptive modules ~1 h as training videos
- Formats
- Adaptive module or training video
- Suggested pace
- one module per week
The six modules, in the recommended order
Step 1
Misunderstandings at work: Four traps and the way out
Spot the four reflexes that damage conversations at work, and have ready-made phrases to get out of them.
Step 2
Active listening for the conversations that matter
Recognize the conversations that call for full attention, and know how to ask questions, rephrase, and let the other person finish.
Step 3
Nonviolent Communication: Say hard things without blame
Say what needs to be said without putting people on the defensive, using Nonviolent Communication for feedback between colleagues.
Step 4
Peer feedback: A dialogue, not a verdict
Make feedback a conversation that helps both sides: describe facts rather than judge, listen to the response, agree on an adjustment.
Step 5
Team cooperation: Build a network, not a hub
Get ideas and mutual help flowing in the team, with cooperation habits for everyone and a facilitation method that gives everyone a voice.
Step 6
Team cohesion that lasts: Commitments between colleagues
Anchor cooperation in clear commitments between colleagues, for a team that moves forward without everything resting on the manager.
The composition of this learning path can be adapted to your audiences, your priorities, and the training already in place.
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