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Expect more, get more: The Pygmalion effect at work

AI visual

Students randomly labeled as promising ended the year outperforming the others: their teachers’ belief was enough.

How you see someone never stays in your head: it comes through in your tone, your standards, your feedback, and the opportunities you give them. This module shows you how these four channels turn an expectation into a result, and how to open them to everyone, including the person you expect the least from.

~20 min at your own paceKey skill: Skills DevelopmentAvailable in FR + ENNo prerequisites

What you’ll take away

  • the four channels through which your expectations become results: climate, standards, feedback, and opportunities
  • an awareness of the Golem effect: the person you expect little from receives less
  • a one-month experiment to run with the person you expect the least from

Who it’s for

Anyone ready to change their outlook to get the best from the people they work with.

Learning objectives

  1. Understand how a belief about a team member changes our behavior until it creates the very reality it predicted.
  2. Activate the four channels of the Pygmalion effect on purpose: climate, standards, feedback, and opportunities.
  3. Recognize the Golem effect and its blind spots: the person we expect little from receives less and confirms our initial bias.
  4. Question collective beliefs treated as facts, from women’s access to leadership positions to the manager’s working hours.

How does this module work?

The steps of the Adaptive module.

  1. Self-assessmentOn nine dimensions, to gauge current habits and guide the practice.
  2. Expert videoA ~10 min video with three pauses for reflection.
  3. Practice scenariosThe first two scenarios chosen from the self-assessment, then sixteen more, optional. Every answer gets feedback: what it leads to, and one way to improve.
  4. Dated commitmentOne action to try, written by the learner or chosen from the suggestions.
  5. Memo to downloadKey takeaways, questions, commitment, personal notes, and checklists.

Duration: ~20 min. Excluding bonus practice scenarios and optional in-depth content.

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For your teams

Ready to start?

Let’s discuss your goals and where this module fits in your training program.