A thank-you that falls flat, a gift that leaves someone cold: what’s missing isn’t goodwill, it’s the right language.
We express gratitude the way we’d like to receive it, and sometimes it doesn’t reach the other person. This module shows you the five ways people feel appreciated at work, with concrete gestures for each, in the office and remotely, toward a team member, a colleague, or your own manager. One habit remains to build: ask each person what makes them feel appreciated.
~20 min at your own paceKey skill: Recognition at WorkAvailable in FR + ENNo prerequisites
What you’ll take away
- the five languages of recognition, illustrated with concrete gestures in person and remotely
- the habit of noticing what makes the other person’s eyes light up, instead of giving what moves you
- guidelines to recognize people often, in the moment, and leave no one out, even the quietest
Who it’s for
Managers and colleagues who want their signs of appreciation to land, including remotely.
Learning objectives
- Distinguish the five languages of recognition: words of affirmation, gifts, quality time, acts of service, nonverbal signals.
- Give specific words of affirmation tied to the situation, rather than vague compliments that don’t reach the person.
- Identify the language that speaks to someone by observing and asking them, rather than using your own.
- Recognize people often and in the moment, even when resetting expectations: name the mistake without attacking them.
How does this module work?
The steps of the Adaptive module.
- Self-assessmentOn nine dimensions, to gauge current habits and guide the practice.
- Expert videoA ~10 min video with three pauses for reflection.
- Practice scenariosThe first two scenarios chosen from the self-assessment, then sixteen more, optional. Every answer gets feedback: what it leads to, and one way to improve.
- Dated commitmentOne action to try, written by the learner or chosen from the suggestions.
- Memo to downloadKey takeaways, questions, commitment, personal notes, and checklists.
Duration: ~20 min. Excluding bonus practice scenarios and optional in-depth content.
